FAQ

. 𓇼⋆꙳ 𑁍 𓇼⋆꙳ 𑁍 𓇼⋆꙳ 𑁍 𓇼⋆꙳ 𑁍 𓇼⋆ ꙳ . 𓇼⋆꙳ 𑁍 𓇼⋆꙳ 𑁍 𓇼⋆꙳ 𑁍 𓇼⋆꙳ 𑁍 𓇼⋆ ꙳

Due to COVID-19 and the fact that YukikawaDecora is solely operated and managed by me (Nomi), all orders may take up to 7-14 days from date of purchase to be shipped. I do my best at fulfilling orders as quickly as I can, and I greatly appreciate your understanding during this time! If you have any issues or if you need an order by a certain date, contact me at store.yukikawa@gmail.com. YukikawaDecora is not responsible for any damaged or lost packages after they have been shipped.

Can I return my order?

All sales are final and cannot be returned for any refunds or exchanges. If you have any questions or concerns about a piece, do not hesitate to reach out prior to purchase!

How do I place a custom order?
Please add the item "custom order deposit" to your cart. Fill out the form in the product description and paste it into the "notes" section at checkout. All custom orders require a $25 deposit to hold you accountable for following through with your order.  I will not start your custom until I have received your payment, and the deposit will contribute to the final cost of your piece. If you decide to back out at any point you will not be refunded. Once I receive the custom order I will email you with details,  and we will continue the process from there. Do not hesitate to reach out with any questions at store.yukikawa@gmail.com

How do you price your items?
Items are priced on the following:

  • Every single piece is handmade and one-of-a-kind, and cannot be exactly replicated or reproduced (excluding made to order pieces)
  • Cost of labor
  • Materials such as charms, clasps, beads, etc, are vintage, antique, high quality metals, or from my own collection from life journey
  • All other materials (such as art glass, lampwork glass, czech glass, etc) are sourced from independent artists and vendors
  • Semiprecious stones, freshwater pearls, etc, are ethically sourced
  • 925 sterling silver hardware (crimp beads, clasps, chain) for durability and longevity
  • Custom made charms
  • Cost of custom packaging, stickers, notecards, bubble mailers
  • Shipping expenses
  • Cost of website, domain, and LLC, and any other extraneous expenses regarding the operation of Yukikawaecora

* Please note that I am one individual running my own business, and I do not have any other paid employees or assistants. I put a lot of time and labor into this passion of mine, and I put as much of the profits as I can directly back into improving my work. I want each piece to hold it's own universe, and each piece is made with pieces of myself.

𐀑 𖦤˖* ♪ 𐀑 𖦤˖* ♪ 𐀑 𖦤˖* ♪ 𐀑 𖦤˖* ♪ 𐀑 𖦤˖*𐀑 𖦤˖* ♪ 𐀑 𖦤˖* ♪ 𐀑 𖦤˖* ♪ 𐀑 𖦤˖* ♪ 𐀑 𖦤˖*